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We’d love to hear from you! Whether you have a question about our products, need assistance with an order, or simply want to share your feedback, our team is here to help.
Frequently Asked Questions
Please read our FAQ before sending us a message.
How do I place an order?
To place an order, simply browse our collections, select your desired items, choose the size and quantity, and click “Add to Cart.” Once you’re ready, proceed to checkout and follow the prompts to complete your purchase.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available at checkout.
How can I track my order?
After your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website under the “Track Order” section.
What is your return policy?
We offer a 30-day return policy on all items. If you’re not satisfied with your purchase, you can return it for a full refund or exchange. Please visit our “Returns & Exchanges” page for more details on how to initiate a return.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed and shipped within 2-3 business days. Delivery within the United States usually takes 5-7 business days, while international orders may take 10-15 business days.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary based on your location and will be calculated at checkout.
How do I care for my clothing items?
Each clothing item comes with specific care instructions on the label. We recommend following these instructions to ensure the longevity and quality of your garments. General tips include washing in cold water, using gentle detergents, and air drying whenever possible.
Can I change or cancel my order after it's been placed?
If you need to change or cancel your order, please contact us as soon as possible. We process orders quickly, but we’ll do our best to accommodate your request if the order has not yet been shipped.
How do I sign up for the newsletter?
To sign up for our newsletter, enter your email address in the subscription box at the bottom of our website. You’ll receive updates on new arrivals, special offers, and exclusive promotions.